
Act 53 Hospital Report Cards
The categories of hospital information listed on this page collectively form the comprehensive "Act 53 Hospital Report Card." You can access all the categories of information from the links below.
The links for the quality of care and patient satisfaction information will take you to the website of the Vermont Department of Banking, Insurance, Securities and Health Care Administration (BISHCA). There, you will find information about our hospital's performance, and also information about the performance of other community hospitals in Vermont. BISHCA's website also includes the financial data for all Vermont community hospitals.
The links for the other Act 53-related categories listed below will take you to the corresponding information posted on our own website.
All pdf documents require the Adobe Acrobat Reader. Download
it here for free.
Quality of Care
COMPARE QUALITY OF CARE FOR ALL VERMONT HOSPITALS on BISHCA's Hospital Report Card website menu page.
What you'll find there:
See how Gifford Medical Center scored on more than 30 indicators of quality of hospital care, including:
- Heart Attack Care
- Heart Failure Care
- Pneumonia Care
- Infection Reporting:
- Surgical Infection Prevention
- Central Line Associated Bloodstream Infection Rates
- Nurse Staffing
- Volume and Mortality for Selected Procedures for VT Hospitals
Procedures compared include: Esophageal Resection, Pancreatic Resection, Abdominal Aortic Aneurysm Repair (AAA), Coronary Artery Bypass Graft (CABG), Percutaneous Transluminal Coronary Angioplasty (PTCA), Pediatric Heart Surgery, and Carotid Endarterectomy.
CLICK HERE for More Quality Data on Gifford's website
Progress in Adopting Safety Initiatives
READ ABOUT HOSPITAL SAFE PRACTICES on Gifford Medical Center's website (Adobe PDF, 121K)
What you'll find there:
- Survey responses about hand hygiene, surgical site infection prevention and central venous catheter related bloodstream infection prevention (three components of (The Leapfrog Group Quality and Safety Survey)
Quality Improvement Initiatives
READ ABOUT QUALITY IMPROVEMENT INITIATIVES on Gifford Medical Center's Report Card website.
What you'll find there:
What Gifford Medical Center has done to make patient care safer and more effective:
- Quality Improvement and Patient Safety Projects
- Quality Improvement Contact Information
Patient Satisfaction
COMPARE PATIENT SATISFACTION FOR ALL VERMONT HOSPITALS on BISHCA's Hospital Report Card website.
What you'll find there:
How Gifford Medical Center's patients rated their hospital experiences
- Inpatient Medical/Surgical Services
CLICK HERE for More Outpatient Satisfaction Data on Gifford Medical Center's website (Adobe PDF, 29K)
Hospital Pricing
COMPARE PRICING FOR ALL VERMONT HOSPITALS on BISHCA's Hospital Report Card website.
What you'll find there:
- Calculated Charges for High Volume Inpatient Diagnosis
- Calculated Charges for High Volume Outpatient Surgical Procedures
- Charges for High Volume & Common Outpatient Diagnostic Procedures
- Hospital Discount and Free Care Policies
Financial Reports
SEE FINANCIAL INFORMATION ON GIFFORD'S WEBSITE (Adobe PDF, 151K)
What you'll find there:
Figures on cost of care, cost shifting, comparisons of Gifford Medical Center's financial information to state averages, and measures of financial health
- Summary of Budget
- Financial Health and Benchmarks
- Cost Shift Information
- Capital Expenditure Information
- Optional Hospital-Specific Budget Information/Contact Info
CLICK
HERE to Compare Financial information for All Hospitals
on BISHCA's
Hospital Report Card website
Community Needs Assessment
READ A SUMMARY OF THE COMMUNITY
NEEDS ASSESSMENT for
Gifford Medical Center
(Adobe PDF, 32K)
This document describes the health care needs of the local population served by each hospital. It is based on data from the Vermont Department of Health as well as input from a public engagement process.
Hospital
Governance, Process of Openness
& Public Participation
FIND OUT ABOUT Gifford Medical Center's GOVERNANCE (Adobe PDF, 92K)
Learn who is on Gifford Medical Center's Board of Trustees, how they are selected, and how the public can take part in our hospital activities, including
- Public Meeting Schedule
- Contact Information
If You Have a Complaint or Compliment
SEE HOW TO FILE A COMPLAINT (or compliment) AT Gifford Medical Center (Adobe PDF, 32K)
Tell us if you are concerned about the care you or someone else received at this hospital.

